{"xsrfToken":"BKOL-QLTK-DG1L-IMJU_17adb5e5f26a9e316e62df4d7502f38b6979237d_lout","branding":{"id":"4","key":"ps","name":"Prespective Servicedesk","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/10a4bfac-4b8b-44df-a1d6-7ddceb1d9f74/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmQ4ZWY1OC0wNWUyLTRjMzUtOGNjZC03Yjc2NTM0ZmU0NDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEwYTRiZmFjLTRiOGItNDRkZi1hMWQ2LTdkZGNlYjFkOWY3NCI6WyJyZWFkIl19LCJleHAiOjE1OTQ2MDQ2MjEsIm5iZiI6MTU5NDYwMzk2MX0.sy3bphI-56kiUnyJScGQcEcfliAQXbL4qEQM0heUwIc&client=1fd8ef58-05e2-4c35-8ccd-7b76534fe446&mode=fit","logoId":"10a4bfac-4b8b-44df-a1d6-7ddceb1d9f74","isLogoAvailable":true,"helpCenterTitle":"Welcome","sharedPortalName":"Prespective Servicedesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome","sharedPortalName":"Prespective Servicedesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6f0227fe-aad9-498c-82f1-57d95828c5d1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmQ4ZWY1OC0wNWUyLTRjMzUtOGNjZC03Yjc2NTM0ZmU0NDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZmMDIyN2ZlLWFhZDktNDk4Yy04MmYxLTU3ZDk1ODI4YzVkMSI6WyJyZWFkIl19LCJleHAiOjE1OTQ2MDQ2MjEsIm5iZiI6MTU5NDYwMzk2MX0.UPa2FIsqNxJ14RaViOoTJU0I2BsFRtO3TfypYtdzvK4&client=1fd8ef58-05e2-4c35-8ccd-7b76534fe446&height=300&mode=fit","bannerMediaApiFileId":"6f0227fe-aad9-498c-82f1-57d95828c5d1","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"ps","projectId":12896,"serviceDeskId":4,"name":"Prespective Servicedesk","description":"<p>Welcome! You can raise a Prespective Servicedesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"20","name":"Technical support","descriptionHtml":"<p>To assist you optimally, please provide the version of Prespective that you are using</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11281,"iconUrl":"https://unit040.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11281","groups":[5],"key":""},{"id":"25","name":"Report a bug","descriptionHtml":"<p>To assist you optimally, please provide the version of Prespective that you are using</p>","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11282,"iconUrl":"https://unit040.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11282","groups":[5],"key":""},{"id":"26","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11283,"iconUrl":"https://unit040.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11283","groups":[5],"key":""},{"id":"23","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11291,"iconUrl":"https://unit040.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11291","groups":[5],"key":""},{"id":"21","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11292,"iconUrl":"https://unit040.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11292","groups":[5],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11166,"iconUrl":"https://unit040.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11166","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[20,25,26,23,21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a6fcfbb9-90c9-3939-8705-0c42e6a72542","appLinkName":"System Confluence","appLinkUrl":"https://unit040.atlassian.net/wiki","spaceKey":"PS","spaceName":"Prespective Servicedesk","spaceUrl":"https://unit040.atlassian.net/wiki/spaces/PS"},"labels":[],"projectKey":"PS","serviceDeskId":4},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Prespective Servicedesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://unit040.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=unit040","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BKOL-QLTK-DG1L-IMJU_17adb5e5f26a9e316e62df4d7502f38b6979237d_lout","baseUrl":"https://unit040.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1fd8ef58-05e2-4c35-8ccd-7b76534fe446","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}